Individual board orders cancelled at least 14 days prior to the date of service will receive a refund minus a 10% administrative processing fee. Orders cancelled less than 5 days prior to delivery will receive a 50% credit towards a future order. Orders cancelled less than 48 hours in advance are not eligible for a refund. Special event catering requires a contractual agreement. The cancellation policy within the agreement applies. Rescheduling orders is subject to availability.